MadeFor offers 1-hour free keynote engagements to introduce you and your organisation to the world of customer experience.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
MadeFor initiates workshops to explore your learning needs and challenges and can provide unique learning solutions.
On April 15th, Charissa Shelton talked about the crucial role of a CX strategy in organisations and how it differs and intertwines with corporate strategy. In this short session, we will discover: - Differences and similarities in corporate and CX strategy - How learning can help you become a customer strategist.
On March 18th, Stephen van Rooden talked about his work in Product, showcased on the job examples and discussed daily responsibilities of great Product Managers. Keen to understand what a Product Manager actually does? What the different roles in Product are? And if this is something for you? Take a look at the Free Taster recap of 'A day in the life of a Product Manager' and get some answers. In this short session, we will discover: - What a day in a life of a Product Manager looks like and what the key activities are. - How up-skilling will help you to get a job as a Product Manager.
On Thursday, March 4th, MadeFor chatted with Mark Shannon from the CX consultancy firm Veriteer about working in Digital Product Management and shared examples of outcome-focused agile. We discussed: - Is Product Management the next step in your career? - What opportunities are there for Product Managers in the current market? - How can you move from ‘output’ to ‘outcome’ driven Product Management?
On March 31st, Stephan van Rooden talked about working in Digital Product Management and the need for outcome-focused Agile. In this short session, we explored: - The implications and benefits of doing outcome-focused Agile. - Delivering outcomes over output in Product Management.
On April 22nd, Agnese Spona talked about enabling organisations to deliver effective customer experience and the capabilities necessary for delivering the value. In this short session, we discovered: - The risk of siloed CX teams and benefits of integrated capability. - Personal examples of siloed customer experiences - How learning can contribute to delivering effective CX.
Kwan Suppaiboonsuk talked about the Customer Science bootcamp and how it helps organisations to use data more effectively. In this short session, we discovered: - A thorough understanding of Customer Science. - Best practices of using Customer Science in different roles and teams. - How data modelling is beneficial in every customer team.
Charissa Shelton talked about her experience as innovation and management consultant, the need for strategising your customer experience, practical examples and best practices. During this short session, we discovered: - Why implementing a CX strategy is crucial for your business - Best practices of successful CX strategies - The practical implications of designing and implementing a CX strategy
We've hosted a Free Taster with UX Experts Stephen Shaw and Heather Beveridge. In this short session we discussed and discovered: - What does a UX'er do from day to day? - What are the responsibilities on the job? - How much does a UX'er make? And many more! Find out now if User Experience is for you and what steps you need to take to start a new career!
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