Making every customer team work like the best customer team.

Instead of managing channels, products, or isolated customer interactions, build a powerful and aligned team that focuses on the customer first.
Students holding up their certifications.

How to join a bootcamp as a team

Exclusive

Bootcamps scheduled exclusively for your team at the most convenient time to accommodate your workload in the least disruptive way. For this option, a minimum amount of learners is required.

Check mark

Only learners from your organisation participate in the bootcamp. 

Check mark

Build your team capability incorporating learner dynamics.

Check mark

Gain momentum and alignment in your organisation by driving the newly learned approaches as a team.

Check mark

Create your own bootcamp schedule. 

Contact us

Shared

Join the bootcamp schedule published on our website and have flexibility in how many team members join the bootcamp.

Check mark

Learn alongside professionals from a variety of industries and backgrounds. 

Check mark

Build remote collaborations and communication skills in a new team setting.

Check mark

Drive newly learned approaches in the organisation by building confidence in each learner.

Check mark

Have the flexibility on how many team members participate in the bootcamp at the same time, to minimise the impact on the team’s workload.

Browse all Bootcamps

Custom

Join forces to upgrade the learning and development offering at your organisation. Build capabilities systematically to enable your organisation to deliver effective customer experience. 

Check mark

Discover your learning needs through workshops and discussion.

Check mark

Review your current programs and identify synthesis and opportunities.

Check mark

Define your approach and set up the success measurement.

Check mark

Build integrated customer teams that support the full customer journey.

Contact us

Bundles

Enabling end-to-end capabilities

Bundles are designed to deepen your learning and broaden your professional impact. All bootcamps within a bundle are complimentary and carefully selected to deliver a truly immersive learning experience that helps you build your capabilities and the confidence to enhance your career.

Arrow pointing leftArrow pointing right
Browse all Bundles

Immersive, learner-centric teaching techniques. 

Read more about the learning approach
Two people discussing work

How to talk to your stakeholders about team learning?

Download this helpful presentation to kick off your conversation.

Person reading icon
Check out more resources

What our learners say

“Within the first few hours in my new PM role, I think I touched upon every aspect of the material the bootcamp went through and was able to understand and add value to the conversations I was having. Throughout the week at work, the skills I learned were put to good use!”
Tom Shields
Tom Shields
Digital Product Management bootcamp participant
“The training provided was in-depth and engaging, and helped to set me up for real world scenarios. I felt comfortable asking questions and there was no judgement if I did not know about any terms mentioned in the training. The interaction with the rest of my team has been great and I have gained a lot of new business insights from the facilitators.”
Francesca Majury
Francesca Majury
Digital Product Management bootcamp participant
“Fantastic content and facilitators. I feel confident in the subject by the end of the week, and have a detailed understanding of what's expected in a Product Management role. I really enjoyed the immersive scenario, in particular the customer journey mapping.”
Heather Beveridge
Heather Beveridge
Digital Product Management bootcamp participant
“Although I came in with quite a bit of previous knowledge, the UX bootcamp has been great and I have been learning a lot. The guest teachers are very experienced in their respective fields, and have lots to share. Plus, I love the interactive format where we apply whatever we learn to a case directly.”
Isabella Reinirie
Isabella Reinirie
UX bootcamp participant

FAQ

Why MadeFor?

For years, brands have been struggling to unite marketing, sales, and service to deliver a truly effective customer experience. Based on 20 years of research and learning with some of the world’s best brands, MadeFor provides next-generation management science and learning for customer experience teams. We come from many backgrounds and share a common and deep interest in customer experience. Our expert team is working with a broad network of industry experts to design and share the most effective way to do customer experience.

Why Customer Experience?

In today’s connected world, advances in technology mean that consumers have more information, more choice, and more power than ever before.  However, the way that brands are managing their customer experience is inconsistent and inefficient.

How can I apply for a MadeFor bootcamp?

On each dedicated bootcamp page you can find the upcoming dates that are available for enrolment. Select your preferred date and click on “Apply now”. After filling out your personal information and payment details, you will receive a confirmation email with login details for your e-learning modules. After that you will receive invitations to the live sessions and you are ready to start learning. If you see a bootcamp on our website without open dates, don’t hesitate to register your interest and we will do our utmost to get you a spot in the next edition of that bootcamp.

I am totally new to the field and all of the bootcamp subjects you have on offer. Are MadeFor bootcamps still for me?

Absolutely. Our bootcamps are designed for everyone with an interest in exploring customer experience disciplines from a range of adjacent fields. If you are not sure which bootcamp will be the best match for your objectives, feel free to reach out and we will explore your options together.

What is a bootcamp?

A bootcamp is a learning format designed to rapidly build capabilities and practical skills by combining experiential learning (‘learning by doing’) with expert lectures (‘learning by listening’) and discursive sessions (‘learning by debate’).  

This approach facilitates learning over shorter periods of time in a more effective way than more traditional learning approaches.

Immerse, Contextualise, Reflect 

Each bootcamp is structured into: 

  • Immersion in real-life business scenarios (c. 60% of all sessions).  This is where participants learn the core skills, processes, and knowledge required to be capable in a specific CX role.
  • Context (c. 20% of all sessions).  One of MadeFor’s goals is to enable customer teams to work together, and that means that every bootcamp includes sessions on how different CX roles can collaborate to deliver great results for the customer. This is critical in helping participants become effective in their roles once they get to work.
  • Reflection (c. 20% of total sessions). It is also important to understand why and how you do things, not just what you do.  To do this, each bootcamp has a number of reflection sessions that allows participants to take a step back and change their perspective. These sessions use thought-provoking content and group discussion to help ensure everyone connects the activities they are learning to do with the outcomes that they will need to achieve.

What is the cost of the bootcamps?

MadeFor bootcamps each have a different price, depending on the duration and scope of the programme. You can find specific pricing for each bootcamp in the Practical Information section.

View all FAQs

Great things come to those who subscribe

Stay in touch and receive the latest updates, new bootcamp launches, and invitations to free learning sessions. 

Create your own bundle

Thank you!

We have received your bootcamp choices and will be in touch soon.
Oops! Something went wrong while submitting your message. Please check your email is correct and try again.
Close icon