The key difference between corporate and CX strategy with Charissa Shelton

On April 15th, Charissa Shelton talked about the crucial role of a CX strategy in organisations and how it differs and intertwines with corporate strategy. In this short session, we will discover: - Differences and similarities in corporate and CX strategy - How learning can help you become a customer strategist.

The key difference between corporate and CX strategy with Charissa Shelton
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