Start to explore the field of customer science. Learn how brands can understand their customer base using quantitative methods across digital and in-real-life channels.
To make data-driven decisions around all your customer activities, Customer Science is crucial to standardise the ongoing measurement of how customers interact with your organisation. Growing a customer science capability enables you and your business to drive insights and solutions based on an end-to-end understanding of your customer’s behaviour and the problems that may occur in their journey.
Among your fellow bootcampers you will meet business- and data analysts, engineers and developers, who want to upgrade their skills and become more strategic in their work, as well as professionals from connected Customer Experience disciplines who want to broaden their skills and accelerate their performance.
Yes, you can. We ask an average investment of 5-7 hours of learning per week. 4 hours of that investment will be during our weekly 4-hour live session. These sessions will be during the morning or afternoon, depending on your bootcamp schedule. The additional hours of learning will be homework, preparation or the completion of online learning kits.
Since this bootcamp is designed for entry-level knowledge of Customer Science, there is no prior experience or knowledge necessary to follow along in the bootcamp. However, since all of our live sessions, learning kits and homework will be in English, you need a professional working proficiency level of English to make sure you achieve the best outcomes.
Depending on your existing skillset and personal learning objectives, you will be able to pursue not only the roles as Junior Data Analyst or Junior Data Scientist, but also substantially increase your skills set in any Customer Experience field role.
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