Bundle
Bundle
Bundle

CX Strategy and Customer Science

Hourglass icon
16 weeks
location icon
Online

Elevate your customer experience strategy by analysing where the real value lays.

Next course Starts on
Next session Starts on
February 4, 2022
Coming soon
Coming soon
Days Left to Enroll
Sold out
Enroll NowJoin Free TasterJoin Free TasterJoin Free Taster
CX Strategy and Customer Science
Bundle

CX Strategy and Customer Science

hourglass icon
16 weeks
location icon
Online

Elevate your customer experience strategy by analysing where the real value lays.

Next course Starts on
Next session Starts on
February 4, 2022
Coming soon
Coming soon
Days Left to Enrol
10
Enroll Now
CX Strategy and Customer Science

Course includes

CX Strategy

€2,490

CX Strategy is the starting point for every effective Customer Experience. Learn to use market analysis and business insights to define brand and customer strategy, which can impact the fundamentals of the business’ performance.

Next course Starts on
Coming soon
2/9/2022
View bootcamp info

Customer Science

€2,490

Start to explore the field of customer science. Learn how brands can understand their customer base using quantitative methods across digital and in-real-life channels.

Next course Starts on
Coming soon
13/5/2022
View bootcamp info

Total

€4,980 €4,500

Outcomes

Summary and process

Becoming data-driven is the key driver to more effective customer outcomes. Implementing a successful CX Strategy can only happen on a solid understanding of customers and their everchanging behaviours. CX Strategy enables you to create a strategy based on a true understanding of your brand purpose and the vision , Customer Science supports you in getting the right data and insights to make informed decisions about your organisation’s future, always. Use the combination of the bootcamps for elevating your customer experience by analysing where the real value lays.  

No items found.

Your coaches

Charissa Shelton

Charissa Shelton

“With a designer's eye, an executive’s practicality, and a people's heart, I help leaders untangle challenges and find their next A-HA! I specialize in customer experience strategy, facilitation, and management consulting. Since 2014, I’ve advised 100+ executives, facilitated 1,500+ hours of workshops, and informed 90+ product or service initiatives. ”

Peter-Paul Oldenzeel

Peter-Paul Oldenzeel

“”

The Perfect Participant

If you area customer experience leader or aspire to be one, then this bundle is for you. You might have a business management, marketing management, product management or brand management background. Among your fellow bootcampers, you might also meet finance managers, HR managers or operational managers who recognise the importance of customer experience in the success of their business. This bootcamp will give you an opportunity to expand your professional horizon and become an effective CX leader.

Preparation

All classes are held in English, so you need a professional working proficiency level of English. As classes are held online, so you need to be ableto connect to the classes, use your camera and microphone. There might be some software that you need to enable on your device.

Funding options

There are funding options available at MadeFor. We are happy to jump on a call to discuss your options. Don’t hesitate to reach out!

MadeFor Toolkit includes information about the funding options available at MadeFor, as well as presentation templates to help you to convince your employer to invest in your education, and useful tips and explanations on howto choose your next step in your career and learning. Visit the toolkit here.

Curious about our CX Strategy and Customer Science bootcamp?

“I’m here to help you with any questions about MadeFor bootcamps.”

VINCE IMPRoTa, SENIOR SALES MANAGER
Schedule a Call

FAQ

No items found.
View all FAQs

MadeFor learners work at

Any questions?

Want to make sure that CX Strategy and Customer Science is for you? Don’t hesitate to reach out or schedule a call or attend one of our Free Taster Sessions where you can meet the team, learn stuff and ask your questions.

Want to make sure that CX Strategy and Customer Science is for you? Don’t hesitate to reach out or schedule a call.

Bundles

Follow the full learning path and get certified

Other bundles

Bundles are designed to deepen your learning and broaden your professional impact. All bootcamps within a bundle are complimentary and carefully selected to deliver a truly immersive learning experience that helps you build your capabilities and the confidence to enhance your career.

Arrow pointing leftArrow pointing right
Eight people having fun on a Zoom call

Making every customer team work like the best customer team.

Instead of managing channels, products or isolated customer interactions, build a powerful and aligned team that focuses on the customer first.

Learn more about team enrollmentDownload icon
Download team brochure

Great things come to those who subscribe

Stay in touch and receive the latest updates, new bootcamp launches, and invitations to free learning sessions. 

Save my spot