Becoming data-driven is the key driver to more effective customer outcomes. Implementing a successful CX Strategy can only happen on a solid understanding of customers and their everchanging behaviours. CX Strategy enables you to create a strategy based on a true understanding of your brand purpose and the vision , Customer Science supports you in getting the right data and insights to make informed decisions about your organisation’s future, always. Use the combination of the bootcamps for elevating your customer experience by analysing where the real value lays.  

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The Perfect Participant

If you area customer experience leader or aspire to be one, then this bundle is for you. You might have a business management, marketing management, product management or brand management background. Among your fellow bootcampers, you might also meet finance managers, HR managers or operational managers who recognise the importance of customer experience in the success of their business. This bootcamp will give you an opportunity to expand your professional horizon and become an effective CX leader.

Preparation

All classes are held in English, so you need a professional working proficiency level of English. As classes are held online, so you need to be ableto connect to the classes, use your camera and microphone. There might be some software that you need to enable on your device.

Funding options

There are funding options available at MadeFor. We are happy to jump on a call to discuss your options. Don’t hesitate to reach out!

MadeFor Toolkit includes information about the funding options available at MadeFor, as well as presentation templates to help you to convince your employer to invest in your education, and useful tips and explanations on howto choose your next step in your career and learning. Visit the toolkit here.

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