Kwan Suppaiboonsuk talked about the Customer Science bootcamp and how it helps organisations to use data more effectively. In this short session, we discovered: - A thorough understanding of Customer Science. - Best practices of using Customer Science in different roles and teams. - How data modelling is beneficial in every customer team.
Understand how to shift from product-led to customer-centric in your work, by adapting these eight key principles to drive better customer experience. An introduction to one of MadeFor's key assets.
Charissa Shelton talked about her experience as innovation and management consultant, the need for strategising your customer experience, practical examples and best practices. During this short session, we discovered: - Why implementing a CX strategy is crucial for your business - Best practices of successful CX strategies - The practical implications of designing and implementing a CX strategy
On March 31st, Stephan van Rooden talked about working in Digital Product Management and the need for outcome-focused Agile. In this short session, we explored: - The implications and benefits of doing outcome-focused Agile. - Delivering outcomes over output in Product Management.
MadeFor initiates workshops to explore your learning needs and challenges and can provide unique learning solutions.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
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