Kwan Suppaiboonsuk talked about the Customer Science bootcamp and how it helps organisations to use data more effectively. In this short session, we discovered: - A thorough understanding of Customer Science. - Best practices of using Customer Science in different roles and teams. - How data modelling is beneficial in every customer team.
On April 15th, Charissa Shelton talked about the crucial role of a CX strategy in organisations and how it differs and intertwines with corporate strategy. In this short session, we will discover: - Differences and similarities in corporate and CX strategy - How learning can help you become a customer strategist.
Understand how to shift from product-led to customer-centric in your work, by adapting these eight key principles to drive better customer experience. An introduction to one of MadeFor's key assets.
Have you thought about working in product management, yet unsure if it's the right fit for you? We've listed some of the key characteristics great product managers have that we are helping to build in our Digital Product Management bootcamp (enrolment is open!).
MadeFor offers 1-hour free keynote engagements to introduce you and your organisation to the world of customer experience.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
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