In her MadeFor. Talk, “Future proofing your design skills - how to prepare for a changing world”, Lilli discussed the skills that service designers need to exist and thrive within a changing world.
Ilenia Vidili discussed how customer centricity goes far beyond simply providing good experiences, as well as what makes a truly customer-centric business.
During his talk, Rand showed us how understanding your audience's demographics, behaviours, and sources of influence are crucial to success.
MadeFor offers 1-hour free keynote engagements to introduce you and your organisation to the world of customer experience.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
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