Start to explore the field of customer science. Learn how brands can understand their customer base using quantitative methods across digital and in-real-life channels.
Build the core capabilities needed for a product owner and product manager role. Explore the full product lifecycle by learning the key skills required to go from an idea to customer success and discover the impact of 'outcome-focused agile'.
Nowadays, most interactions that customers have with brands are happening online. Online touchpoints with customers give insightful information that helps us to scope our products and services to deliver better solution for our customer needs. Besides understanding the end-to-end lifecycle of managing effective digital products, Customer Science teaches you to effectively analyse and act upon customer insights and continuously iterate. Build, measure and improve your digital product based on customer insights.
The Perfect Participant
If you area customer experience leader or aspire to be one, then this bundle is for you. You might have a business management, marketing management, product management or brand management background. Among your fellow bootcampers, you might also meet finance managers, HR managers or operational managers who recognise the importance of customer experience in the success of their business. This bootcamp will give you an opportunity to expand your professional horizon and become an effective CX leader.
Preparation
All classes are held in English, so you need a professional working proficiency level of English. As classes are held online, so you need to be ableto connect to the classes, use your camera and microphone. There might be some software that you need to enable on your device.
Funding options
There are funding options available at MadeFor. We are happy to jump on a call to discuss your options. Don’t hesitate to reach out!
MadeFor Toolkit includes information about the funding options available at MadeFor, as well as presentation templates to help you to convince your employer to invest in your education, and useful tips and explanations on howto choose your next step in your career and learning. Visit the toolkit here.
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Other bundles
Bundles are designed to deepen your learning and broaden your professional impact. All bootcamps within a bundle are complimentary and carefully selected to deliver a truly immersive learning experience that helps you build your capabilities and the confidence to enhance your career.
Define customer-centric strategy and design services that make it reality.
Define customer-centric strategy and design services that make it reality.
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Build user-friendly digital touchpoints with an outcome-focused agile mindset.
Build user-friendly digital touchpoints with an outcome-focused agile mindset.
16 weeks
Elevate your customer experience strategy by analysing where the real value lays.
Elevate your customer experience strategy by analysing where the real value lays.
16 weeks
Design services and propositions that your customer will not only use but appreciate.
Design services and propositions that your customer will not only use but appreciate.
16 weeks
Instead of managing channels, products or isolated customer interactions, build a powerful and aligned team that focuses on the customer first.
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