On April 22nd, Agnese Spona talked about enabling organisations to deliver effective customer experience and the capabilities necessary for delivering the value. In this short session, we discovered: - The risk of siloed CX teams and benefits of integrated capability. - Personal examples of siloed customer experiences - How learning can contribute to delivering effective CX.
On March 18th, Stephen van Rooden talked about his work in Product, showcased on the job examples and discussed daily responsibilities of great Product Managers. Keen to understand what a Product Manager actually does? What the different roles in Product are? And if this is something for you? Take a look at the Free Taster recap of 'A day in the life of a Product Manager' and get some answers. In this short session, we will discover: - What a day in a life of a Product Manager looks like and what the key activities are. - How up-skilling will help you to get a job as a Product Manager.
On Thursday, March 4th, MadeFor chatted with Mark Shannon from the CX consultancy firm Veriteer about working in Digital Product Management and shared examples of outcome-focused agile. We discussed: - Is Product Management the next step in your career? - What opportunities are there for Product Managers in the current market? - How can you move from ‘output’ to ‘outcome’ driven Product Management?
Running an ideation session is a crucial part of the UX process that can deliver invaluable insights, when it is being organised effectively. In this short article, Barbara will talk you through the do’s and don’ts when setting up your ideation session.
MadeFor initiates workshops to explore your learning needs and challenges and can provide unique learning solutions.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
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