Micro-Bootcamp
Micro-Bootcamp
Micro-Bootcamp

Managing stakeholders and setting boundaries

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1 day (6 hours)
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Online

Understanding stakeholder management can be critical to projects success. Strong supporters will help promote what we do, while those against us might block our path at every turn. By effectively communicating, setting clear boundaries and establishing common goals you will be able to deliver the right customer value.

Next course Starts on
Next session Starts on
July 1, 2022
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Coming soon
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Managing stakeholders and setting boundaries
Micro-Bootcamp

Managing stakeholders and setting boundaries

hourglass icon
1 day (6 hours)
location icon
Online

Understanding stakeholder management can be critical to projects success. Strong supporters will help promote what we do, while those against us might block our path at every turn. By effectively communicating, setting clear boundaries and establishing common goals you will be able to deliver the right customer value.

Next course Starts on
Next session Starts on
July 1, 2022
Coming soon
Coming soon
Days Left to Enrol
10
Enroll Now
Managing stakeholders and setting boundaries

Course includes

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Total

€320

Outcomes

  • Learn different stakeholder mapping techniques appropriate for your projects.
  • Understand the need for effective communications, establishing ownership and setting clear boundaries.
  • Learn how to define and communicate common goals for impactful customer value and project success.
  • Learn different tactics for saying no and pushing back.

Summary and process

When you map your stakeholders, it becomes easier to understand their common goals, needs and concerns. This will help in developing better relationships with them as well as knowing when they're ready for involvement or not so much depending on how vocal they are about the project at hand. Setting clear boundaries is also key because one must establish ownership over certain aspects of managing these individuals' expectations while still trying keep things organised within an organisation-wide perspective without stepping too far out into unilateral territory!

1

Map your stakeholders

Familiarise with a variety of stakeholder mapping to and identify the level of involvement is necessary and how to create and approach the plan.

1

Stakeholder engagement and buy-in

Get a clear understanding of stakeholder engagement practices and find out which way of communicating is most effective to get to the right outcome.

1

Setting boundaries and pushing back

Understand the importance of ownership and mandate in all work and deliverables. By prioritising customer needs and agile work practices over gut feelings you'll be able to say no effectively and efficiently for a common goal.

1

Understand goals and relationships

Learn how to navigate through projects by understanding clear common goals and overcoming silos.

Your coach

Stephan van Rooden

Stephan van Rooden

“The last decade I worked with many organisations on improving Agility and more importantly maximizing value delivered. My focus is on enabling entrepreneurial abilities (taking initiative, making strategic and business decisions, innovate and bear the risk). To bring to life ideas, talents and skills in an economy driven by purpose.”

Agnese Spona

Agnese Spona

Director

“My goal is to create an environment where people can obtain knowledge and skills to deliver their most impactful work. I am keen to reinvent the way people learn, connect and work together in our bootcamps. The most exciting part of all of it is the opportunity to work with an incredibly bright group of people who are devoted to making the Customer Experience profession better by becoming better themselves every day. In my spare time I sing in a choir and watch animated films with my family.”

The Perfect Participant

If you want to know how you can effectively get your stakeholders on board of projects by emphasising common goals and customer-centricity, then this micro bootcamp is for you. Effective stakeholder management is possible once there is clear alignment, ownership and mandate for the deliverables put in place. By making data-led decisions and putting the common goal first, you'd be able to drive your project effectively and efficiently.

Preparation

The class is held in English, so you need a professional working proficiency level of English. The class in online, therefore you need to be able to connect to the classes, using your camera and microphone. If you have any software blocks (can't open certain online tools, such as digital white-boarding tool Miro) please inform us in advance.

Funding options

There are various payment and scholarship options available at MadeFor. We are happy to jump on a call to discuss your options. Don’t hesitate to reach out! For more detailed information you can also visit the MadeFor toolkit here.

Curious about our Managing stakeholders and setting boundaries bootcamp?

“I’m here to help you with any questions about MadeFor bootcamps.”

DAVID WALSH, MARKETING AND SALES LEAD
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FAQ

Why is learning stakeholder mapping and setting boundaries relevant today?

Larger organisations face some very big challenges, two of the biggest being, a lack of common purpose and the dreaded siloed working. By combining empathy, establishing common goals, effective communications and demanding ownership within your stakeholder management approach, you'll be able to deliver effective long-term value.

Who I will be learning with?

You will learn alongside passionate professionals who are keen to learn new ways of doing CX and are committed to continuous personal development. Just as yourself. Your learning team will be no bigger than 20 people, facilitating a more tailored experience that ensures your learning objectives are met.

Are there any prerequisites to do this bootcamp?

This bootcamp is defined for everyone that is affiliated with the importance of customer experience and the need to create ownership around it in an organisation. There is no extensive experience or knowledge necessary to follow along in the bootcamp. However, since all of our live sessions, learning kits and homework will be in English, you need a professional working proficiency level of English to make sure you achieve the best outcomes.  

What kind of skills will I obtain after the microbootcamp 'managing stakeholders and setting boundaries'?

Stakeholder mapping, stakeholder management, engagement, setting boundaries, effective communications, goal alignment.

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Any questions?

Want to make sure that Managing stakeholders and setting boundaries is for you? Don’t hesitate to reach out or schedule a call or attend one of our Free Taster Sessions where you can meet the team, learn stuff and ask your questions.

Want to make sure that Managing stakeholders and setting boundaries is for you? Don’t hesitate to reach out or schedule a call.

Bundles

Follow the full learning path and get certified

Other bundles

Bundles are designed to deepen your learning and broaden your professional impact. All bootcamps within a bundle are complimentary and carefully selected to deliver a truly immersive learning experience that helps you build your capabilities and the confidence to enhance your career.

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