Why organisations need a CX strategy with Charissa Shelton | Powered by MadeFor.

Charissa Shelton talked about her experience as innovation and management consultant, the need for strategising your customer experience, practical examples and best practices. During this short session, we discovered: - Why implementing a CX strategy is crucial for your business - Best practices of successful CX strategies - The practical implications of designing and implementing a CX strategy

Why organisations need a CX strategy with Charissa Shelton | Powered by MadeFor.

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