On March 18th, Stephen van Rooden talked about his work in Product, showcased on the job examples and discussed daily responsibilities of great Product Managers. Keen to understand what a Product Manager actually does? What the different roles in Product are? And if this is something for you? Take a look at the Free Taster recap of 'A day in the life of a Product Manager' and get some answers. In this short session, we will discover: - What a day in a life of a Product Manager looks like and what the key activities are. - How up-skilling will help you to get a job as a Product Manager.
Kwan Suppaiboonsuk talked about the Customer Science bootcamp and how it helps organisations to use data more effectively. In this short session, we discovered: - A thorough understanding of Customer Science. - Best practices of using Customer Science in different roles and teams. - How data modelling is beneficial in every customer team.
On April 15th, Charissa Shelton talked about the crucial role of a CX strategy in organisations and how it differs and intertwines with corporate strategy. In this short session, we will discover: - Differences and similarities in corporate and CX strategy - How learning can help you become a customer strategist.
On April 22nd, Agnese Spona talked about enabling organisations to deliver effective customer experience and the capabilities necessary for delivering the value. In this short session, we discovered: - The risk of siloed CX teams and benefits of integrated capability. - Personal examples of siloed customer experiences - How learning can contribute to delivering effective CX.
MadeFor offers 1-hour free keynote engagements to introduce you and your organisation to the world of customer experience.
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