July 22nd | Building a Customer Experience Function at Bynder

On July 22nd, Grace Sherman will talk about the business triggers for developing CX as its own functional area.

July 22nd | Building a Customer Experience Function at Bynder
How did Bynder build a Customer Experience Function and what are they learnings?

In an 30-minute Lunch Talk, Grace Sherman, Senior Director of Customer Experience, will talk about the business triggers for developing CX as its own functional area. Grace will cover what it was like pitching the idea to the organisation and results obtained so far. She will also dive into some considerations for a CX strategy and roadmap.

If you...

  • Are interested in understanding the process of implementing a CX function in an organisation?
  • Are keen to learn more about preparing its people for substantial change?
  • Have burning questions for Grace Sherman?

Then you can't miss this session! Save your spot now.

About Bynder

Bynder is a digital asset management platform that enables teams to collaborate in the cloud, get content to market faster, and maximise the impact of marketing assets. That's not all, they're working hard to build a CX function in their organisation and are going to tell us all about it.

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