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Bootcamps
Service Design
CX Strategy
Digital Product Management
Customer Science
User Experience
Micro-Bootcamps
Structuring insights for action
CX Fundamentals
Managing stakeholders and setting boundaries
Segmenting customers for better outcomes
Cohort Courses
Coming soon!
Self-Paced Courses
Coming soon!
Toolkit
Articles
Unlocking the Benefits of Journey Mapping
The Evolution of Customer Mapping
How Upskilling CX Teams Can Build a Customer-Centric Culture
The Surprising Similarities of Challenges in Learning Design and Service Design
Reimagined Experience: Same Vision
CX Gems: Spotify Wrapped
Events
How learning design and service design drive value within organisations
Future-proofing your design skills - how to prepare for a changing world
A customer centric framework for the era of stakeholder capitalism
What You Don't Know About Your Audience is Killing Your Marketing
3 ways to use Emotion AI to Improve NPS
Capturing the Loyalty of The Modern Customer
Podcasts
Niels Corsten | “Sorry, but the menu has changed”.
How learning design and service design drive value within organisations.
Lilli Graf - Future proofing your design skills - how to prepare for a changing world
Ilenia Vidili - Customer Centricity Podcast
Adoreboard - The Foundations of Customer Science Podcast
The business value of CX/UX in the Insurance industry
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Services
Academies
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Specialist programmes
Managing stakeholders and setting boundaries
Segmenting customers for better outcomes
Structuring insights for action
CX Strategy and Customer Science
User Experience & Service Design
Customer Science & Digital Product Management
Digital Product Management & User Experience
CX Strategy & Service Design
CX Fundamentals
CX Strategy
Service Design
User Story Writing in Product Management
Digital Product Management
Customer Science
Create Your Own Bundle
User Experience
Core capabilites
Managing stakeholders and setting boundaries
Segmenting customers for better outcomes
Structuring insights for action
CX Strategy and Customer Science
User Experience & Service Design
Customer Science & Digital Product Management
Digital Product Management & User Experience
CX Strategy & Service Design
CX Fundamentals
CX Strategy
Service Design
User Story Writing in Product Management
Digital Product Management
Customer Science
Create Your Own Bundle
User Experience
Toolkit
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FAQ
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FAQ
What kind of skills will I obtain after the microbootcamp 'structuring insights for action'?
Data synthesis, data clustering, data validation.
