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Service Design
CX Strategy
Digital Product Management
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Structuring insights for action
Managing stakeholders and setting boundaries
Segmenting customers for better outcomes
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Mission-Driven Customer Experience
Want to build effective teams? Learn together.
Successful launch of our new bootcamps
Who's gonna design retail's digital future?
Team learning beats individual learning
How your mood changes your Netflix.
Events
How to digitise customers who are happy without modern tech with Oleg Koss
Realtime Personalised Video Experience with Tolga Sen
Creating digital experiences for connected appliances with Burcu Arsoy
Research and recruiting: the richness of diversity with Jonathan Roper
How to create amazing CX: a product perspective with Jelena Golubovic
The art and science behind developer experience with Anna Borbotko
Resources
5 amazing Miro features for hosting interactive sessions
Coach Essentials | Service Design Coach Essentials Clara Llamas
Coach Essentials | Customer Science Coach Peter-Paul Oldenzeel
Coach Essentials | DPM Bootcamp Coach Stephan van Rooden
Coach Essentials | CX Strategy Coach Charissa Shelton
The Customer Way
Start learning
Bootcamps
On-demand, exclusive 4 day onsite bootcamps or 8 weeks online
Service Design
CX Strategy
Digital Product Management
Customer Science
User Experience
Micro-Bootcamps
6-hour, instructor lead online session, deep dive into critical topics.
Structuring insights for action
Managing stakeholders and setting boundaries
Segmenting customers for better outcomes
Self-Paced Learning
4-week, self-paced online learning with live check-in sessions with expert coaches.
Coming soon!
Start learning
Team learning
Toolkit
Blog
Mission-Driven Customer Experience
Want to build effective teams? Learn together.
Successful launch of our new bootcamps
Who's gonna design retail's digital future?
Team learning beats individual learning
How your mood changes your Netflix.
Events
How to digitise customers who are happy without modern tech with Oleg Koss
Realtime Personalised Video Experience with Tolga Sen
Creating digital experiences for connected appliances with Burcu Arsoy
Research and recruiting: the richness of diversity with Jonathan Roper
How to create amazing CX: a product perspective with Jelena Golubovic
The art and science behind developer experience with Anna Borbotko
Resources
5 amazing Miro features for hosting interactive sessions
Coach Essentials | Service Design Coach Essentials Clara Llamas
Coach Essentials | Customer Science Coach Peter-Paul Oldenzeel
Coach Essentials | DPM Bootcamp Coach Stephan van Rooden
Coach Essentials | CX Strategy Coach Charissa Shelton
The Customer Way
Toolkit
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