Let's celebrate great customer experience together (again)! We're back and we're introducing a series of new and inspiring speakers that share and reflect on their awesome CX contributions and projects.
In an 30-minute Lunch Talk, Tolga Sen from Omma, will talk about the development and future of video, one of the most important new generation communication methods by taking you on a journey with OMMAVQ, a dynamic, interactive and personalised video platform using today's latest video technology.
In this CX Celebration session Tolga's going to answer the following questions:
- What does the future of using video in external- and internal promotions look like?
- What are best practices in the field of organisations using OMMAVQ?
Ready to get inspired and learn more about effective use of video in your promotion efforts? Join!
Learning design and service design are two fields that, on the surface, seem vastly different. One focuses on the creation of educational experiences that can be applied to a multitude of settings (from education to business), while the other focuses on developing and improving high-quality services that holistically benefit the overarching customer experience.
In her MadeFor. Talk, “Future proofing your design skills - how to prepare for a changing world”, Lilli discussed the skills that service designers need to exist and thrive within a changing world.
MadeFor offers 1-hour free keynote engagements to introduce you and your organisation to the world of customer experience.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
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