Let's celebrate great customer experience together (again)! We're back and we're introducing a series of new and inspiring speakers that share and reflect on their awesome CX contributions and projects.
In an 30-minute Lunch Talk, Burcu Arsoy from Electrolux, will talk about creating great digital experiences for connected appliances and how Electrolux aims to deliver a global experience with local flavours to its consumers all around the world. I’ll also provide insights from my personal experience as a product designer who designs mobile experiences for hardware products.
In this CX Celebration session Burcu's going to answer the following questions:
-How can we create connected experiences that create value for our users?
-And what gets in the way of creating those?
Ready to get inspired and learn more about creating great digital experiences? Join!
Learning design and service design are two fields that, on the surface, seem vastly different. One focuses on the creation of educational experiences that can be applied to a multitude of settings (from education to business), while the other focuses on developing and improving high-quality services that holistically benefit the overarching customer experience.
In her MadeFor. Talk, “Future proofing your design skills - how to prepare for a changing world”, Lilli discussed the skills that service designers need to exist and thrive within a changing world.
MadeFor offers 1-hour free keynote engagements to introduce you and your organisation to the world of customer experience.
MadeFor initiates free Lunch and Learn series, but can also deliver an exclusive Lunch and Learn to your organisation.
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